FAQs

What is lushpash.pk?

lushpash.pk is an e-commerce initiative led by Raza Dawoodani.

How can I settle my order payment?

We provide several payment options: Cash on Delivery, Visa/Master/UnionPay Credit/Debit Cards, EasyPaisa, NayaPay, JazzCash, and Credit Card on Delivery.

Do you offer nationwide delivery?

Yes, we presently offer shipping services to over 800 cities throughout Pakistan.

What are the delivery charges?

For detailed information, please consult the comprehensive details on the Delivery & Shipping page.

How can I monitor or check the status of my order?

You can track your order's status through the 'My Orders' section within your account or utilize the Order Tracking page.

How can I initiate a product return?

For step-by-step instructions on initiating a product return, please visit the Returns & Refunds page.

Will there be any shipping fees for returning a product?

No, you won't incur any shipping charges when returning a product.

Is it possible to return a product after 7 days?

To ensure a successful return, please initiate the return process within 7 days of delivery. Unfortunately, we cannot process return requests beyond this timeframe.

Do you verify orders?

Certainly, our dedicated customer service team will contact you via the mobile number you provided to verify your order before processing it.

What is the warranty policy?

Warranty policies may vary depending on the vendor and product. It's important to note that lushpash.pk doesn't directly handle warranty claims. Warranty matters are managed by the respective vendor's service centers.

Please be aware that not all products come with a warranty. If a product does offer a warranty, this information will be clearly stated in the product specifications or description.