Returns and Refunds

If you receive a product that is damaged, defective, or incorrect, please contact us within 7 days of delivery. You can initiate a return for eligible items within 7 days from the date of delivery. For instance, if an item was delivered on December 1st, you have until December 8th to request a return. Please note that return requests will not be processed for items marked as "no longer needed."

To be eligible for a return, the item must be in its original condition – unused, unworn, with all original packaging, seals, and tags attached. Additionally, ensure that all accessories, manuals, and warranty cards that came with the item are included. Our team conducts a quality check on all returned items to ensure they meet these criteria. If an item is returned in unsatisfactory condition, we reserve the right to send it back to you.

If you wish to cancel an order before it's dispatched, you can do so by contacting our helpline at +9233 55578611. If the order is delivered before cancellation, you can also cancel it by refusing to accept the parcel.

Curious about the return process? If your item doesn't fall into restricted categories, you can request a return by calling our helpline at +9233 55578611. Our dedicated customer service team will provide you with the necessary guidance and steps to complete the return procedure.

As for refunds, here's what you can expect:

  • Store Credit: Processed within 1-2 business days after quality check
  • Bank Deposit: Completed within 7-12 business days after quality check

Please be aware that certain items are not eligible for returns. These include:

  • Men and Women's Innerwear and Swimwear
  • Skincare and Haircare Items
  • Perfumes and Fragrances (including Deodorants)
  • Grocery Items
  • Laundry and Cleaning Products
  • All Games and Movies
  • Pet Supplies
  • All Sale Items

If your return request is not approved, we will communicate the reason to you. Your product will be sent back to you without any shipping charges.

Thank you for shopping at If you have any further questions or concerns about returns and refunds, please don't hesitate to get in touch with us. We value your satisfaction and are here to assist you every step of the way.